TERMS & CONDITIONS
PLEASE READ THIS PRIVACY STATEMENT CAREFULLY.
The Process Exchange Ltd knows that you care how information about you is used and shared. Therefore we make a strong commitment to protect and respect the privacy principles regarding the personal information that you provide. The purpose of this Privacy Statement is to explain the types of information The Process Exchange Ltd obtains about visitors to our website(s), how the information is collected, how it is used, and how visitors can restrict its use or disclosure. We appreciate your trust.
This Privacy Statement was last revised on 29/11/09. It is in our own power to change this Privacy Statement at any time and for any reason. The latest version of the Privacy Statement will be available on our website(s) and significant changes to our Privacy Statement will be communicated on our homepage for a certain period of time after the change is made. By using our website(s), you agree to the terms of this Privacy Statement. This Privacy Statement is in accordance with the law on Privacy.
Personal information is any information concerning an identified or identifiable natural person. This includes information that tells us specifically who a person is, such as a person's name, telephone number, e-mail address, home address or payment and financial information.
The way this information is communicated, for instance by word, text, sound or image, is of no importance.
We may collect also other information that does not in and of itself identify a specific person. This information includes IP addresses, search terms, domain names and browser types. We use this kind of information to track usage and other patterns on our website(s).
We collect personal information throughout two main information streams:
The first information input is provided by any visitor who gives us his personal information on a free basis. We keep a record of your name and e-mail address in order to keep track of the username and password we assigned to you. Subscription to our mailing lists supposes the transfer of a visitor's e-mail address. A visitor who orders one of our products and/or services must provide us with personal information for different purposes.
Secondly, we have are cookies' information input. We receive and store certain types of information whenever you visit our website(s). Like many websites we use "cookies", and we obtain certain types of information when your web browser accesses our website(s).
Cookies are alphanumeric identifiers that we transfer to your computers' hard drive through your web browser to enable our systems to recognize your browser and to provide extra features.
How do we use your personal information?
If you submit personal information, you agree that we may keep a record of this personal information. These records are strictly for internal use by The Process Exchange Ltd. In the first place the personal information, that is collected by us throughout are web shop ordering facilities, is used to fulfil are sales contract obligations. Therefore it is possible that we give some restricted personal information to our distributor or other subcontractors for delivery purposes. During the installation, use or distribution of the software, the information we obtain shall be used for the purpose of the functioning of the The Process Exchange Ltd services. Secondly, we will use your e-mail address to provide you with software upgrades. Inherent to our business, we shall also make use of the possibility to provide you with information about are new products and services. Your personal information can even help us in our business to improve are marketing and product development. Thirdly, if you pay for services by credit or bankcard, we will share your name with these bankcard companies, only for the purpose that we can get paid.
Our cookies information input gives us the possibility to improve our level of services to clients and visitors. For example a cookie is attached on a username and password registration so that we can identify our clients. This system gives us also the opportunity to collect information about the products a logged in client already has obtained. Cookies are even used to help you in reaching the appropriate information and make your visit tailored to your individual preferences.
We do not sell, trade, rent or disclose individually-identifiable information obtained about our clients and website visitors to anyone outside of The Process Exchange Ltd, unless it is required by law, regulation, court order or other legal process. We do not disclose your personal information unless it is necessary to protect safety of customers, employees or property.
How secure is your personal information in our hands? We work to protect the security of your information during transmission by using Secure Sockets Layer software (SSL), which encrypts information you input.
Contact information and restrictions.
If you have questions or comments or would like to contact us concerning this Privacy Statement, please contact us by ordinary mail at the company address below.
If you want to make use of your right of inspection or rectification, please contact us by ordinary mail at the company address below.
If you do not want to be informed (anymore) in the future about are new products and services, please contact us by ordinary mail at are Company address below. If you don't wish to receive further e-mail notifications, please use the unsubscribe possibility listed in your e-mail.
The Process Exchange Ltd
CONDITIONS OF SALE
You can download our Conditions of Sale document here.